FAQ – Frequently asked questions

1. Is there parking?
It depends on the apartment: in Monza there is often a garage or a parking space; in Milan and Como, please check the listing.

2. Can I bring pets?
Only where the listing says Pet Friendly.

3. Can I book on the website?
Yes: choose your dates and apartment, then complete the request or direct booking.

4. Long stays?
Write to us using the contact form: we can look at dedicated rates.

5. How do I get into the apartment?
After booking, you complete the online check-in with the details of everyone staying and an ID document. The entry instructions arrive at 3 pm on your arrival day.

6. Do I need to send an ID document?
Yes, for every guest who will be staying. Without the online check-in, the instructions are not sent. If the form only accepts a passport and a non-Italian guest only has an ID card, please tell us in the chat before arrival.

7. Is there Wi-Fi?
Yes. The network name and password are in the check-in instructions.

8. Can I leave my luggage before 3 pm or after check-out?
Of course, with our luggage storage and late check-out service. Contact us for more information and tell us exactly what you need.

9. Is the tourist tax included?
No. It is paid separately, during the online check-in. The amount depends on the city and on who is staying.